October 2026

See each camera's uptime on Device health

On Device health › Cameras, an Uptime · 30d column shows the percentage over a bar: green from 99%, amber from 95% and red below that. Hover to see hours down. With under a day of data it shows a dash, not 0.

The Site Device Health Report PDF shows camera uptime too, as a summary figure, for each site and for listed cameras.

Uptime is the share of hours when a camera wasn't unhealthy. Hours where its health is unknown or suppressed don't count.

New30 Oct · Portal

Choose how long confirming staff disarms a site

Find Disarm when staff are confirmed under Staff check in site settings. It applies when a keyholder replies yes by text, and when an operator confirms staff at a site with no disarm slider. Setting it to 0 confirms staff and keeps the site armed.

Existing sites stay on 30 minutes. The text reply says how long the site is disarmed, or that it stays armed. Sites with the No Threat disarm slider keep using the slider.

New29 Oct · Portal

See and change keyboard shortcuts with ?

Press ? for the shortcuts that work on the screen you're on, and remap them to keys or controller buttons.

New · 27 Oct · Portal

Add several email recipients at once

Type or paste a list of addresses on a site's Settings page, and everyone gets the emails you tick.

Improved · 30 Oct · Portal

Vehicles open on the Vehicle tab, filled in from your crop

Offender capture no longer has a draw mode, and AI fills in a vehicle's details when you open the Vehicle tab.

Improved · 30 Oct · Portal

Keep or lift a 12-hour suppression from the picture

Click a 12-hour box on the scene to keep it permanently or lift it, and the suppression dialog opens faster on busy alerts.

Improved · 29 Oct · Portal

An alert shows the cameras the incident happened on

Alert details show the incident's frames from the cameras involved, rather than the latest stills.

Improved · 28 Oct · Watchful Go

Device health says what's wrong and how to fix it

Internal wording is gone: you now see the problem and the fix in plain words.

Improved · 28 Oct · Watchful Go

Push to talk: hold it or click it

Hold the button to talk, or click once to start and again to send.

Improved · 27 Oct · Portal

Alert frames play in time order on the web

The web alert pane now plays an alert's frames across every camera, the way the phone's stories do.

Improved · 23 Oct · Watchful Go

Recently resolved is easier to scan on web Home

Each row now fits on two lines, with the site name first.

Improved · 23 Oct · Watchful Go

Intruder emails carry the site's own branding

Intruder spotted and incident closed emails now use the logo and colours of the site's company.

Improved · 23 Oct · Portal

Fixes