November 2026

See what a device reported on its alert

An alert opened by a device report used to show a camera name and a headline. It now shows the headline, the device and what it reported, such as signal, zone and area, in a panel over the snapshot. The chevron collapses the panel; it stays collapsed for that alert and opens again on the next one.

A report with no picture fills the pane with those details and the camera's last picture from the alert. A short report can sit in one line above the picture instead, if its integration asks for that.

A physical tamper report, such as a sensor or alarm panel being opened, can now open an alert, marked Tamper reported on the timeline and in event lists. It doesn't sound a siren or go through AI review.

What you see depends on your integration sending these details.

New6 Nov · Portal

See who else received an intruder or incident report email

Intruder closure emails and incident report emails now list the other email addresses they went to, under This report was also sent to:. Your own address is left out.

Only people who received the email are listed, by address. Anyone notified only by push or text isn't. Other emails are unchanged.

New4 Nov · Portal

Hide an alert's images when they're sensitive

A new action in the Alert Actions menu replaces an alert's images with a placeholder.

New · 4 Nov · Portal

Add several offenders from one snapshot

Pick several people on the snapshot, check what AI filled in for each, and save them together.

New · 3 Nov · Portal

Closing an intruder alert no longer asks you to confirm no active threat

The "There is no active threat on site" tick and its warning dialog are gone.

Removed · 3 Nov · Portal

The shared email list is gone: every site sets emails per person

Site-wide email switches and the shared recipient list have been removed. Choose each person's emails in Settings.

Removed · 3 Nov · Portal

Later events no longer block closing an alert

Close an alert based on what you saw. Events that arrive afterwards reopen it instead of stopping the close.

Improved · 5 Nov · Portal

Site setup reminders now only show on Settings

The "This site is live but still needs..." callout no longer sits above every site tab.

Improved · 5 Nov · Portal

Streams ask if you're still watching after 2 hours

After 2 hours of streaming, every window pauses its streams until you answer.

Improved · 4 Nov · Portal

Set per-device options on VMS devices

Settings that belong to one device move off the VMS connection form and onto the device.

Improved · 3 Nov · Portal

Live video comes back faster and no longer waits on a recording

Live video resumes in under a second after a dropped connection, and a failed recording can't leave a live view stuck.

Improved · 3 Nov · Portal

Fixes